Last Updated: August 24, 2026

Welcome to VANAVI Handmade Products. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions.

Please read these terms carefully before placing an order.

1. About VANAVI

VANAVI Handmade Products offers handmade and personal-care products through its online store.

Product descriptions, photographs, ingredients, sizes, colours, textures, and packaging may vary slightly because some products are handmade.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on the website are accurate.

However, handmade products may have minor variations in appearance, colour, texture, or finish. Such variations do not necessarily indicate a defect.

Customers are advised to read the product description and ingredient information carefully before purchasing.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

The applicable price at the time the order is successfully placed will generally be considered the purchase price, subject to any technical or pricing errors.

4. Orders

An order placed through the website is considered a request to purchase the selected products.

We reserve the right to cancel an order in circumstances including:

• Product unavailability

• Incorrect product pricing caused by a technical error

• Suspected fraudulent activity

• Incorrect or incomplete customer information

• Circumstances beyond our reasonable control

If an order is cancelled after payment has been received, the eligible amount will be refunded according to our Refund Policy.

5. Payment

Payments may be processed through secure third-party payment gateways, including Razorpay.

Available payment methods may include UPI, debit cards, credit cards, net banking, wallets, or other methods supported by the payment gateway.

VANAVI Handmade Products does not have access to your complete card or banking credentials.

6. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, and other circumstances.

For further information, please refer to our Shipping & Delivery Policy.

7. Cancellation and Refunds

Order cancellations and refunds are subject to our Cancellation & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

8. Customer Responsibility

Customers are responsible for:

• Providing accurate contact and delivery information

• Reviewing product details before purchase

• Following applicable product usage instructions

• Checking product ingredients where relevant

• Informing us promptly about any issue with an order

9. Website Usage

You agree not to misuse the website, attempt unauthorized access, interfere with website functionality, or use the website for unlawful purposes.

10. Intellectual Property

All website content, including logos, product images, graphics, text, designs, and other materials belonging to VANAVI Handmade Products, may not be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

VANAVI Handmade Products will make reasonable efforts to provide accurate product and website information.

We are not responsible for delays, interruptions, technical failures, courier delays, or circumstances beyond our reasonable control.

12. Changes to Terms

VANAVI Handmade Products reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this page.

13. Contact Information

VANAVI Handmade Products
110 Kalani Kattu Street,
Shenbakkam, Vellore – 632008,
Tamil Nadu, India

Email: hellovanavi@gmail.com
Phone: +91 9159535089